About Mark Lewis
Mark Lewis leverages 25 years of experience to deliver dispute resolution and business counsel services to individuals and organizations in the Los Angeles area.
Mediator and Ombudsman
Mark provides mediation services for litigated and non-litigated disputes. Drawing upon his background as a problem-solving attorney, senior legal / business affairs executive for a public company, and small business owner, Mark’s mediations include business and commercial disputes, employment and workplace conflicts, stakeholder disputes, franchise disputes, intellectual property claims, family business matters, landlord-tenant issues, community conflicts, and education and elder care disputes.
Mark has a keen awareness of the types of conflicts faced by large and small businesses alike and understands the objectives of business owners, executives and employees when resolving those conflicts. Keeping pace with new and emerging mediation trends and practices, Mark’s mediation training includes:
- Pepperdine Law School / Straus Institute for Dispute Resolution: Mediating the Litigated Case (42 hours)
- American Institute of Mediation: Mediating the Non-Litigated Dispute (16 hours)
- American Institute of Mediation: Resolving Conflicts at Work (13 hours)
- American Bar Association / Advanced Mediation and Advocacy Skills Institute (13.5 hours)
As ombudsman for corporate and academic organizations, Mark adheres to the ethical principles adopted by the International Ombudsman Association (IOA):
INDEPENDENCE: The Ombudsman is independent in structure, function, and appearance to the highest degree possible within the organization.
NEUTRALITY AND IMPARTIALITY: The Ombudsman, as a designated neutral, remains unaligned and impartial. The Ombudsman does not engage in any situation which could create a conflict of interest.
CONFIDENTIALITY: The Ombudsman holds all communications with those seeking assistance in strict confidence, and does not disclose confidential communications unless given permission to do so. The only exception to this privilege of confidentiality is where there appears to be imminent risk of serious harm.
INFORMALITY: The Ombudsman, as an informal resource, does not participate in any formal adjudicative or administrative procedure related to concerns brought to his/her attention.
Mark completed his ombudsman training through the International Ombudsman Association. He successfully completed the IOA Certified Organizational Ombudsman Practitioner (CO-OP) examination.
Mark began his career as a business attorney with the law firm of Hecht, Diamond & Greenfield. Venturing into the corporate world, he joined Paramount Pictures Corporation as an attorney, where he provided legal counsel for the major motion picture company’s Licensing and Merchandising Group.
Mark later served as Senior Vice President of Business and Legal Affairs for Equity Marketing, Inc., a publicly traded consumer products company. His oversight of the business, legal affairs, human resources and administration departments helped support the company's fast growth to $150 million dollars in sales, playing a central role in corporate strategic planning, domestic and international deal-making, infrastructure development, and the design and implementation of company policies, procedures and systems.
Mark is a results-oriented business consulting professional. His corporate and entrepreneurial experience includes startup and small business development, business planning and strategy, day-to-day operations, human resources strategies, customer and vendor relations, administration, leadership and management development, and exit strategies.
As Founder and President of Wellbridge Home Care Corporation, a non-medical healthcare services provider, he built his business from an idea in 2008, to a leading service provider in a competitive marketplace by 2010, to a successful exit strategy in 2013. As the owner and operator of a franchised educational services business, Mark managed daily operations that resulted in six years of sustainable growth and culminated in a profitable sale of the business.
Mark earned a B.A. in Communications from Florida International University and a J.D. from the Pepperdine University School of Law. He is an active member of:
- Southern California Mediation Association – Member, Board of Directors
- International Ombudsman Association
- State Bar of California
- American Bar Association / Dispute Resolution Section
- Los Angeles County Bar Association
Mark is the author of a young adult book on prejudice and tolerance entitled Slur: Silencing the Voice of Hatred (Blue Imp Books, 2007). He has appeared as a guest on several talk shows and media outlets across the country to discuss his book, including KTLA in Los Angeles, WNTN in Boston, and KBAY in San Jose, CA. Click here to watch Mark's television interview in Los Angeles.
Latest Blog Posts
Mediation: Operating a business is a lot like operating a complex machine. The moving parts of a business involve all kinds of people and relationships. Simply by the nature of that complexity, at some point the machine may break down, that is, there may be a dispute between parties. Regardless of the issue, if the dispute can’t be resolved the parties may turn to the legal system for relief and, eventually, someone is likely to prevail. But at what cost?
Best Practices: Communication is an exchange of ideas, opinions, information, or experiences with someone else. Whether it's a one on one conversation, a telephone call, or a presentation at your board meeting, communicating effectively is a critical tool in business. It’s also an invaluable asset for helping your company stay out of legal harm’s way.
Click here to watch a video testimonial by Douglas Noll, Esq. Mr. Noll is a Fellow of the International Academy of Mediators, panel member of the California Academy of Distinguished Neutrals, nationally recognized author of three books on mediation and peacekeeping, and an acclaimed advanced mediation skills trainer.